Legal

Cookie Policy

What cookies we use, why we use them, and how you can manage your preferences.

Last Updated:

This Cookie Policy applies to the website operated by Spinefresh, located at 200 Wellington Street W, Unit 200, Toronto, ON M5V 3G2, Canada. For privacy-related questions, contact us at online@spinefresh.world.

1. What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites function correctly, improve performance, and provide information to website operators. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (remaining on your device for a set period).

We also use browser localStorage, which functions similarly to cookies and stores small amounts of data on your device to remember your preferences between visits.

2. Categories of Cookies We Use

2.1 Strictly Necessary

These cookies are essential for the website to function. They cannot be disabled. They include:

  • Cookie consent preference storage (localStorage) — stores your cookie choices so you are not asked again on every visit
  • Session management cookies where applicable

No consent is required for strictly necessary cookies as they are required for basic website operation.

2.2 Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. This allows us to improve the website's content and usability. These cookies are only set with your explicit consent.

Information collected may include: pages visited, time on site, referring website, browser and device type. This data is collected in aggregated, anonymised form where possible.

2.3 Marketing Cookies

Marketing cookies are used to display advertisements relevant to your interests, based on your browsing behaviour. These cookies are only placed with your explicit consent. If you decline marketing cookies, you may still see advertising, but it will not be personalised based on your browsing activity.

3. Third-Party Cookies

Where we use third-party services (such as analytics providers), those services may set their own cookies on your device. These third parties have their own privacy and cookie policies, which we encourage you to review. We do not control third-party cookies.

4. Managing Cookie Preferences

When you first visit our website, you will be shown a cookie consent banner. You can:

  • Accept All — allow all cookie categories
  • Reject — decline all non-essential cookies
  • Cookie Settings — choose specific categories to enable or disable

You can update your preferences at any time by clearing your browser's localStorage data and revisiting the website, at which point the consent banner will reappear.

You can also manage or delete cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking strictly necessary cookies may affect website functionality. For browser-specific instructions, refer to your browser's support documentation.

5. Data Collected via Cookies

Data collected through analytics cookies may include IP address (anonymised), browser information, and on-site behaviour. This data is used solely for the purposes described in Section 2 and is handled in accordance with our Privacy Policy.

6. Retention of Cookie Data

Cookie preference data stored in your browser's localStorage persists until you clear your browser data. Analytics data collected via cookies is retained for up to 26 months. Session cookies are deleted when you close your browser.

7. Changes to This Policy

We may update this Cookie Policy from time to time. The date at the top of this page reflects the most recent version. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

8. Contact Us

For questions about our use of cookies or to exercise your data rights, contact:

Spinefresh
200 Wellington Street W, Unit 200
Toronto, ON M5V 3G2, Canada
Phone: +1 416-979-1206
Email: online@spinefresh.world